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Terms and Conditions

Terms and Conditions

Terms and conditions for goods sold by Guitar World City Arcade from and in store Shop 8b 17 Blaxland Service Way, Campbelltown 2560. These Terms and Conditions constitute a legally binding contract between the customer (“you”) and Guitar World City Arcade (“GWCA”) and apply to the ordering, purchase, fulfilment and delivery of goods (“Goods”) from and in store at Shop 8b 17 Blaxland Service Way, Campbelltown 2560. By placing an order for Goods from GWCA you agree to these Terms and Conditions.

1. Definitions

In these Terms and Conditions:

“Additional Delivery Charge” has the meaning given in Section 3.4;

“Delivery Charge” has the meaning given in Section 3.5;

"GWCA Website" means;

"In Store" means in store at Guitar World City Arcade, Shop 8b 17 Blaxland Service Way, Campbelltown 2560

 “Order” means an order for Goods, placed on the GWCA Website or In Store


2. Your legal rights

Your purchase of Goods will be subject to certain laws including, without limitation, the Australian Consumer Law. The Australian Consumer Law provides you with certain rights that cannot be excluded, including that the Goods must be of acceptable quality, reasonably fit for the purpose that GWCA represents they will be fit for, and that the Goods will correspond with any relevant description. Nothing in these Terms and Conditions shall be read or applied so as to exclude, restrict or modify or have the effect of excluding, restricting or modifying any condition, warranty, guarantee, right or remedy implied by law (including the Australian Consumer Law) which cannot by law be excluded, restricted or modified. 

3. Pricing & taxes

3.1 Prices for Goods as shown on the GWCA Website are for online Orders made through GWCA Website only and may differ to prices In Store.

3.2 GWCA reserves the right to change the prices of Goods at any time without notice to you.

3.3 In the event of a mistake or incorrect price on the GWCA Website or In Store, GWCA reserves the right to withdraw the product from sale until the price or mistake is corrected.

3.4 In addition to the price for the Goods, you will also need to pay the listed delivery charge (if any) (“Delivery Charge”) for your Selected Delivery Option. Any Delivery Charge will appear on the checkout page.

3.5 In addition to the price for the Goods and the Delivery Charge (if any) you may also need to pay any additional delivery charges which are not shown on the checkout page but which we incur because you live in an out of metro area where light aircraft or barge transport is required, or to which our national courier company does not provide a door-to-door service (“Additional Delivery Charge”). These include, without limitation, Christmas Island, Norfolk Island, Roma and Nhulunbuy. Such charges may apply even where the item is shown on the Website as having “free delivery”, “free freight” or something similar. If you live in an area to which an Additional Delivery Charge will apply, GWCA will contact you before accepting your Order and provide you with a quote for the Additional Delivery Charge. If, within the timescale specified, you do not agree to accept the Additional Delivery Charge, GWCA will cancel and refund your Order.

3.6 By placing an Order you agree to pay the price for the Goods, any Delivery Charge, any Additional Delivery Charge.

3.7 All prices and Delivery Charges, Additional Delivery Charges quoted are in Australian dollars and are inclusive of GST.


4. Orders

4.1 An Order submitted by you is an offer by you to purchase the Goods for the price plus the Delivery Charge as shown at the time of submission of your Order and any applicable Additional Delivery Charge. GWCA may accept or reject your offer in its absolute discretion.

4.3 Each Order that you place will, if accepted by GWCA, be a separate and binding agreement between you and GWCA with respect to the supply of the relevant Goods, in accordance with these Terms and Conditions.

4.4 Please ensure that you enter all information carefully when placing an Order. You warrant to GWCA that all information provided by you in relation to each Order is complete, true and accurate.

4.5 Please check your Order and Selected Delivery Option carefully (including the quantities ordered) before submitting it as Orders may not be able to be changed or cancelled once the Order has been accepted by GWCA. GWCA will use reasonable endeavours to cancel or change the Order if it has not already been shipped but makes no representation that it will be able to do this.

5. After you have submitted an order/payment

5.1 When you submit an Order you will receive an Order reference number via e-mail.

5.2 GWCA may, in certain circumstances, cancel your Order after acceptance as set out in these Terms & Conditions. In the event that GWCA cancels your Order having already processed payment, GWCA will refund payment.

6. Cancellation of Orders

6.1 GWCA reserves the right to cancel, at any time before delivery and for whatever reason, any Order. This includes, but it not limited to, an Order that has previously been accepted by GWCA. GWCA may do this for example, but without limitation, where:

(a) GWCA’s suppliers are unable to supply Goods that they have previously promised to supply;

(b) an event beyond GWCA’s control, such as storm, fire, flood, earthquake, terrorism, power failure, war, strike, pandemic, governmental action or failure of computer systems, means that GWCA is unable to supply the Goods within a reasonable time;

(c) Goods ordered were subject to an error on the GWCA Website, for example, in relation to a description, price or image, which was not discovered prior to the Order being accepted;

(d) you ask GWCA to cancel your Order in accordance with section 4.5

7. Availability of Goods

7.1 As GWCA is dependent upon its suppliers to provide stock, GWCA cannot guarantee availability at all times. You acknowledge and agree that, from time to time, certain Goods may be out of stock or unavailable. GWCA reserves the right to withdraw or suspend from sale any Goods displayed on the Website, either temporarily or permanently, at any time without notice to you.

8. Delay in availability or delivery of Goods

8.1 You agree and acknowledge that GWCA does not guarantee the dispatch or delivery or availability of Goods within the timeframes set out in estimated delivery times listed for the Delivery Options or the Selected Delivery Option for your Order, or any other timeframes otherwise specified by GWCA or any of its staff.

9. General

9.1 GWCA reserves the right to amend these Terms and Conditions at any time. Any amendment will take effect from the time that it appears on the GWCA Website. The Terms and Conditions which apply at the time that you place your Order are the Terms and Conditions which will apply to your Order.